IMAC Services

BancTec offers comprehensive planning and support services nationwide for moving, relocating and upgrading existing equipment. IMAC service includes staging/configuration of hardware/software, moves/adds/changes, upgrades, large migrations and roll-outs, equipment installation, de-installation and disposal. BancTec's program is designed to make IMAC activity simple for you and your end users. With our 19+ years in the service provider business, our experience will benefit you by helping eliminate unexpected expenses, planning a realistic timeline, and coordinating IMAC activity.

BancTec can:

• Plan and coordinate small to large IMAC activities for desktops, laptops, peripherals, printers, software and servers
• Disconnect, secure and stabilize equipment prior to IMAC
• Unpack, set up, reconnect and verify equipment operability after IMAC
• Conduct user orientation training
• Manage assets and update inventory of desktops, laptops, servers and peripheral equipment as required

BancTec's extensive IMAC experience ensures that all activities will be handled professionally and with minimal impact to your productivity. Our trained, qualified staff can help you plan small to large IMAC's and assist in determining if you need to schedule small clusters of activity or one large project. If you have special needs, we can assess the situation with you and help facilitate a solution.

We eliminate the hassle associated with managing the specific support services by multiple vendors. BancTec will assign an experienced operations team to your project, who will assume full responsibility for the IMAC project management. The team will plan every detail in conjunction with your staff, ensure everyone is kept informed during each phase, verify that each phase occurs as scheduled, and confirm overall customer satisfaction at the completion of the IMAC project.